Solution for Businesses Looking for Complete Control. The Comverse Kenan FX financial framework delivers flexible customer care, ordering, and billing to. Amdocs Kenan is an open and efficient solution which tightly couples customer management, and charging and billing around a single data model, the. Jan 26, This tutorial gives you a complete understanding on Telecom Billing. There are state-of-the-art Billing Systems available in software market which handle billing task very efficiently and Kenan Arbor

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Sending voice, data, picture, fax, etc.

These bills are useful to make sure that system is working fine and test after making changes to bill templates or tariffs.

Following section would give you an idea on different concepts which are closely related to tariff definition: Billing roaming partners for providing services to their customers when they roamed in an operator’s coverage area. An operator may have multiple bank accounts into which it will receive payment done through bank accounts directly.

Billing system should give an optional provision to the operators if a particular price can wystem overridden or not and let the operators decide if they want to override some charges at the time of sale or they are fixed in all the situation. Handling any bill disputes and adjustments raised in between the customer and service provider.

Telecom Billing Introduction Telecom Billing

Includes all periodic keenan, events, and adjustments, along with any refunds, for example, the return of a deposit. Network switches are responsible to provide all the services to the end customers based on what services have been provisioned for the customer.

These systems are not flexible enough to handle various functionalities required for post-paid customers for example: An extra bill that contains charges due to events processed for the account since the last bill. In this way, each MVNO and the network operator could focus on their own niche markets and form customized detailed services that would expand their customer reach and brand. All the operators provide their services and collect revenue from the end customers to survive in the business.


No gilling, if Billing System generates formatted invoice or we use tutoriaal external tool to generate xystem formatted invoice using raw data generated by the billing engine, finally these invoice are sent to the bill printing company who takes care of generating final copy of generating invoice.

If systwm action is mandatory, subsequent actions cannot take place until this one has been performed. Examples of rate include charge for the duration of the telephone call for example: Examples of rate include charge for the duration of the telephone call: Recent trend is to send itemized bill through electronic email and summary statement is sent using a physical copy of the bill.

Following section would give you an idea on different concepts which are closely related to tariff definition:. Adding a customer into the system, and terminating a customer from the system, is known as customer churn. Well, now you have captured customer generated usage. Sending voice, data, picture, fax, etc. Billing systems provide lots of flexibility to define various such rules to charge voice, data, SMS or MMS usage generated by the customer.

Long-distance carriers obtain access to the facilities of a local service provider and compete against that provider in providing long-distance services to a common customer base. You can try latest version, which can help you much more the expectations.

For example, an MVNO may like to use only network from the operator or an MVNO can use network and charging system from the operator and rest of the components like customer care, provisioning, etc.

Jobs in Meghalaya Jobs in Shillong. A product is a logical or physical entity which can be sold out to an end customer by the operators. A CDR is a string of data that contains call information such as call date and time, call length, calling party, called party, etc.

The dunning model to be used for an account will be assigned on the basis of its credit class. Calls within a particular group of numbers, usually called closed user group CUGwould be charged at zero price.

Multiple currencies used in different countries can complicate the billing system as the billing and customer care system must be capable of recording and processing in units of multiple currencies.


To specify how often the highest usage is determined for discounts with highest usage filters attached. Second rule, if prices were configured as pro-ratable, then they would be refunded based on pro-ration otherwise they would be refunded as a whole.

In this case operator A will pay some amount to operator B. This Apache HBase Fundamentals course will provide the candidates with the skills and knowledge on how to install HBase and discusses the HBase architecture and data modelling designs.

In the next chapter, we will see how to sell these products to the end-users and create their records in the system. A satisfactory system will provide performance reporting, ensure quality-of-service QoS reporting, create management reports, and generate regulatory reports. If operators do not have a strong billing system, then it would not be possible for them to offer their products and services with attractive promotions and deals and ultimately they can not stand in today’s competitive and dynamic market.

There would not be any hierarchy required to maintain customer or account. The next chapter will cover how we can rate this captured usage so that due revenue can be collected from the end-user. Apart from monthly rental and usage charges, operators may charge you for service initiation, installation, service suspension or termination as well.

Telecom Billing Quick Guide

If it is required to take rating time action, then it is important to have as much as real time rating as iblling. Disputed events are not included in collections calculation until they are billed. Usually, prepaid customers do not receive any invoice and they are charged in real time by the highly available billing systems called ‘ IN ‘ Intelligent Network.

Such type of discounts are called rating time discounts.

Different billing systems provide different types of reports in different areas. All types of charges initiation, installation, periodic, suspension, termination, etc.

What is an Event?